Terms of Service
Use of ordered & items
Items purchased via Nap Cap are for personal use only, except items that are purchased with intentions of being utilized in a business setting, like office supplies, can be purchased via www.Napcap.com for use by your business, but not for commercial resale.
If you would like to cancel a Nap Cap order once it has been placed you can request cancellation online on our company site. Nap Cap cannot guarantee that we will be able to cancel the order. However, if you receive delivery of an order you attempted to cancel you must complete the Nap Cap returns process in order to receive a refund for that order (the standard Nap Cap refund policy will apply). If Nap Cap cannot fulfill a requested order for any reason, Nap Cap will automatically contact you and cancel that order without charging you.
Return and Refund Policy
ALL SALES ARE FINAL. NO REFUNDS OR EXCHANGES.
In the event of our sales team making an exception, our buyer will have 15 days from the date of delivery to cancel the purchase, return the products (in mint condition) and we can initiate the refund process upon receiving the merchandise. A 15% restocking fee will apply to the order and shipping is non-refundable. Claims may be escalated to a sales team specialist, if the sales team sees fit.
Item Prices and Related Fees
Items are purchased from our online retail store as listed in your cart and your order history. The shipping & service fee is not a tip. All service fees are paid to the Nap Cap Logistics Department.
Title, Estimated and Final Sales Taxes
Nap Cap sales are online sales and are processed as online transactions. You will receive an electronic receipt for your order. Any item replacement or other protection afforded to you by Nap Cap, damaged or loss, that occurs in transit is offered as a matter of customer service only and is not intended to alter the transfer of title for items. Applicable sales tax will be calculated based on CA sales tax model. Nap Cap may display estimated taxes on your purchase to you online during the Nap Cap purchase process; however, your final receipt will display the final sales tax calculated.
Changes to the Nap Cap Terms Policy
Nap Cap may add to, delete from or modify the Nap Cap Terms Policy at any time. You should check the Nap Cap Terms Policy regularly. Changes to the Nap Cap Terms Policy will not apply retroactively, and will become effective 7 days after posting. If any change to the Nap Cap Terms is found invalid, void, or for any reason unenforceable, that change will be deemed severable and will not affect the validity and enforceability of any remaining changes or conditions. YOUR CONTINUED USE OF OUR SITE -www.napcap.com- AFTER WE CHANGE THE NAP CAP TERMS POLICY CONSTITUTES YOUR ACCEPTANCE OF ANY SAID CHANGES..